[Resolved]  HDFC Bank — Regarding my purchase of product on EMI

Address:

Jaipur, Rajasthan, 303012

Dear Sir/Madam

I Kanhaiya yadav using a credit card of HDFC Snapdeal series. I made a purchase of a laptop on EMI which was confirmed by me on same date by your credit card department on 20 Dec 2016. After that the Credit card department person told me for call came from the same department for further inquiry. But when no one called me than i registered a complaint on customer care. After that on 2 Jan 2017 a lady from credit card department call me ([protected]) for asking the EMI's on my purchase and also told me to purchasing of 100 rs more for round figure of my amount.

I made the purchase of 100 rs next day but no one called me after that.

Yesterday i received a call again from same number and by same lady and told me that my EMI offer is gone.

Well i purchased the Laptop on EMI so i want you to take a strict action on same problem Because it's a laziness shown by your credit card department and they told me to pay full payment of my purchase, is not acceptable.

Take action on urgent basis and revert me back.

Last Four Digit of my credit card is 0147.

Thanks and Regards

Kanhaiya Yadav
[protected]