[Resolved] HDFC Bank — regarding negative status on my personal loan

[Resolved] HDFC Bank — regarding negative status on my personal loan

A Arugula Nagaraju from Hyderabad, Telangana

My name is a. Nagaraju. I applied personal loan in hdfc bank adilabad division on dated:[protected] with reference no: 58167242. My loan was rejected on[protected]. I asked that reason to loan department. They said “in my previous loan have negative status because my friend was did the signature on my address proof document by gazetted officer and in the internal verification hdfc bank called to gazetted officer then he told i dont know that person. Because of this reason my personal loan was going to negative status and i dont that reference number. So please kindly provide previous loan reference number and to close my previous loan details. 1. Hdfc bank ameerpet : dated[protected] loan amount 1, 00, 000.00 rs Thanking you sir, A nagaraju, Contact : [protected]. Was this information helpful? No (0) Yes (0)
Aug 11, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Jul 02, 2018 Updated by Arugula Nagaraju Please remove my credit card number from complaint details Verified Support Jul 03, 2018 HDFC Bank Customer Care's response Dear Customer, Your loan application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (which include a combination of verifications, credit bureau reports, and document verifications). We regret to inform you that based on the above, we are unable to approve your loan as your application does not meet the above-mentioned internal criteria of the bank. For any further assistance and for all your Banking needs, you may please contact your sales Manager Mr. Dinesh Mekala on [protected]. -Anay HDFC Bank Customer Assistance
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