[Resolved] HDFC Bank — Regarding payment

ps08081987

from Delhi, Delhi

Address:

110085

Respected sir/madam,
This is bring to your kind notice that i have made the credit card payment for the month of feb.2017 through phone banking neft. By mistake i have made the payment to my previous blocked card after that i received a call from hdfc finance dept. That your payment is not credited & told me to contact hdfc credit card customer care, than i called the customer care (Three times) they gave me the reference no. & told me your problem will be resolved within two days but unfortunately till now i did not received any satisfactory message from hdfc customer desk (Not resolve). As per conversation i am attaching the document please find attachment.
I am requesting to you that please resolve my problem as soon as possible so that i can made the payment & can use my card otherwise stop my credit card service.

Payment date[protected] axmb[protected]

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Jun 27, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 27, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, along with your payment details, card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance