[Resolved]  HDFC Bank — regarding personal loan approval

Hello hdfc team,
I'm Dr. siriki Padmavathi..i used to stay in hostel of kukatpally, Hyderabad and hdfc was my salary account since 1 year. I applied personal loan on March 4th in hdfc hyderabad branch through agent of my head office in Lakadikapul. I submitted all my payslips, details and my father's details with my permanent address. The hdfc bank people didn't even called me to know my details and i used to call them daily 10 to 15 times then they will pick my call. Finally with my repeated calls, the confirmation regarding my hostel and permanent address was completed.But in my permanent address which we used to stay there since 15 years, located at Bobbili, VIZIANAGARAM district a small modification in my door number according to municipality survey based the property of my mother which usually does every year..i was clearly explained to them and submitted my house tax bill, current bills and valuation document of my house..till now they are saying the same thing which usually told silly reasons like we are at outside, leaves, holidays, etc, ..on my repeated calls..I'm very disappointed with your services.
Kindly resolve this issue and help me out as soon as possible.
My mail id is [protected]@gmail.com
With regards,
Dr.sirikiPadmavathi.
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May 19, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2018
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your loan application number, mode of application, date of application, complete address of branch if you applied, complete name and your contact details. ​
[protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. I will assist you better.

-Manoj
HDFC Bank Customer Assistance
Apr 05, 2018
Updated by Siriki Padma
Hello Manor,
My loan application number is 55518939...i submitted all documents to field officer...getting delay by manager and credit manager. ..kindly resolve this issue
Apr 05, 2018
Updated by Siriki Padma
My application was submitted to the Employer of hdfcbank...field officer of that bank on March 5 or 6th..don't know clearly
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