HDFC Bank — Regarding personal loan

Address:	Raigad, Maharashtra, 410210
Website:	hdfc.com

This is to inform that i have made an application for top up for personal loan in Hdfc bank through an sales executive who have agreed that i will receive said amount top up after going through all my documents. My application got rejected. I got call from Andheri office (JB nagar) and lady said that due to the miscommunication of executive (as he was new joinee) your loan application got rejected, we will re-apply with said documents. After this last call i am trying to connect with sales executive but he is not responding at all. I also tried to connect with his area manager, i received uncomplete answer and after this i tried to connect with zonal manager, he said me that he will go through my documents and will call me back, but its been 2 days and i haven't received his call yet. I was assured looking at my documents that my pre-approved loan will get sanctioned within 3 days but 15 days passed. Its unfortunate from such reputed banks to behave like co-operative bank.