[Resolved]  HDFC Bank — Regarding policy no 18004919

Address:	Kolkata, West Bengal, 700006
Website:	Hdfclife

In context of hdfc life policy bearing policy no 18004919. an amount of rs 1 credited in my account and has been told that pre medical histroy was not shared by the customer so they are not liable to pay any death claim. above mentioned policy was in name of deceased raj kumar seth he died on 21st march, 2016, there's three policy in the name of raj kumar seth in one policy bearing policy no 15522351 got the fund value not the sum assured as was told that there's one premium due inspite of the fact the premium was paid as per my information i went to the bank and crosschecked they gave me the bank statement in which there was entered an amount of 25000 paid to hdfc life. when i went to the branch they asked me to file a new death claim settlement as there's another policy bearing policy no 18004919. after filing the claim i came to know that the nominee is rajveer kumar jaiswal not ranveer kumar jaiswal to get the claim amount u have to bring succession certificate, i have already filed for suggestion certificate. even the policy bond was returned to hdfc life as the bond was not dispatched from hdfc life nor me nor deceased raj kumar seth have seen the policy bond, how could a person have multiple policy with different customer i'd that too with the same insurance company with same bank account. horrible experience with hdfc life insurance