[Resolved]  HDFC Bank — regarding processing of credit card application

Address:501101

I have opened a savings account in hdfc bank vikarabad recently with an opinion that hdfc would offer better service when compared to public sector banks. I have also applied for credit card. But to my agony i have not got any reply from hdfc even after 1 month of submitting my application. The worst thing is that one of the bank personnel stopped attending my call. And when i finally called the manager thrice he told me my application got rejected. This is quite surprising. I have not got any mail regarding the same and i was not told reg. D rejection until i called them so many times. Now i am not even sure if my application was processed or is it just lying in the bank because i was not provided with application no.
When i opened the account i was suggested to opt for some monthly savings scheme in hdfc for which i said no. Probably this could be the reason they are least interested in processing my requests.
Is this the service u offer, hdfc???
I know you are on an expansion spree but with such attitude you ll become worse than sbi. Now i feel like closing down my account with hdfc.
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Feb 24, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Jan 15, 2018
Sudip20188's response
Closed credit card or closed converr it to emi
Verified Support
Jan 24, 2018
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your Card Application No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
Jan 25, 2018
Updated by doc23
I do not know my application no. I filled up the form in the bank and thought the branch staff would update me with the status.
Jan 25, 2018
Updated by doc23
Vicarabad branch 501101
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I want to closed the credit card

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