HDFC Bank — Regarding refund of my processing loan amount

Address:	411026
Website:	hdfc.com/housing-loans/home-loans

Dear Sir/Madam, I applied for top up loan (loan account number :[protected] on my existing home loan account (loan account number:[protected].) on 21st December, 2015 in HDFC through their official (Mr Sushant Jagdale). I needed 7 Lakhs top up loan amount on my existing home loan account. Mr Sushant from HDFC has collected all the necessary documents and processing cheque of Rs 6170 amount from me on 21st Dec, 2015. He assured me that 7 lacs top up loan amount is possible and i will get it. I didnt get any response from HDFC and Sushant for 2 weeks. I called Mr Sushant on 11th Jan, 2016 and he informed that i am not eligible for top up loan. I asked them to refund me my processing cheque amount of 6170 Rs. I have had horrible experience with HDFC. I am doubtful if i am not eligible for any top up loan then why they collected documents and processing cheque from me. Also they shouldn't accept my top up loan application. Request you to please look into this and help me to get my processing amount Rs 6170 from HDFC. Thanks for your support. Ashwin.