[Resolved]  HDFC Bank — REGARDING REVERSAL OF FINANCE CHARGE AND LATE FEE ON CREDIT CARD

Address:

New Delhi, Delhi

I AM USING YOUR BANK MASTER CARD SINCE SEVEN YEARS. MY CARD NO. IS [protected]. I HAVE DEPOSIT MY CHEQUE NO. 099250 DATED 31.10.14 FOR RS. 167100/- DRAWN ON PNB RAJENDERA PLACE AS ON 31.10.2014 IN HDFC BANK, DEEPALI BRANCH DROP BOX. BUT AS PER YOUR STATEMENT MY CHEQUE WAS CLEARED ON 8TH NOVEMBER 2014, SO YOU HAVE CHARGED LATE FEE AND FINACE CHARGES FORM ME. SIR THIS IS NOT MY MISTAKE. I HAVE ALWAYS DEPOSIT CHEQUE ON 1ST OF EVERY MONTH AND NO BOUNCE TILL DATE WAS INCURRED. I HAVE MADE COMPLAINT TO CUSTMOR CARE AND MY COMPLIANT NO [protected] IS REJECTED BY YOUR CUSTOMER CARE CELL. I AM SURPRISED. THERE IS NO FAULT OF CUSTOMER AND YOU ARE CHARGING AMOUNT. THIS IS NOT GOOD BEHAVIOUR ON YOUR PART. SO I REQUEST U TO PLEASE WAIVE OF CHARGES. IF YOU CAN DO I OBLIGED. THANKING YOU. PLEASE DO THE NEEDFULL