[Resolved]  HDFC Bank — regarding transaction dispute resolution with debit card

Address:Pune, Maharashtra, 411014
Website:www.hdfcbank.com

Hi,
I have raised a complaint on[protected] regarding my debit card transaction and visited the magarpatta branch of hdfc bank for the same and filled up the transaction dispute form, but didn't get a proper response till now. It's more than 15 days i am still calling the customer care daily regarding this, they have just one answer that they are looking into it and it's under process. The phone banking executive herself confirmed that normally transaction get refunded within 7 to 10 working days but i still didn't get any refund.

My complaint id is 1453773.
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Feb 1, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 18, 2017
HDFC Bank Customer Care's response
Dear Customer,

The disputed transaction has been already reversed to your account. Please check your account statement online for further details.

-Manoj
HDFC Bank Customer Assistance
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