[Resolved]  HDFC Bank — regarding transaction failed...

Sir, today 06/09/17 i installed you payzap android app on my mobile and followed the instructions for registration and adding money the first one registration done in good but when adding the money from my credit card after the completing the transaction it showing that transaction failed... I thought i made some mistake and i repeated it again but the result is same stating that your transaction is failed... And the amount rs/- 300/- from my credit card is debited and no money balance is showing in payzap account... Pls help in regarding...
Thank you..
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Oct 9, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 08, 2017
HDFC Bank Customer Care's response
Dear Customer,

That sounds concerning. For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

-Bejoy
HDFC Bank Customer Assistance
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