[Resolved] HDFC Bank — Reissue of credit card

radhu123

from Jammu, Jammu and Kashmir

Address:

Leh, Jammu and Kashmir, 194101

Dear concern;
As my credit card expired on 05/16 bearing no :- [protected] and had asked our hdfc branch in leh for re-issue of credit card which should not be case.
It has been now almost two months, as a normal routine it has to be delivered to the customer before the old one expires. Its really very bad experience for me to continue as a hdfc customer if your services remains like this.
So kindly up date me if the card will be issued if yes then when. Your response towards customer service reminds me of old govt banks..
Looking forward for an early reply.
Regards.
Ajaz radhu

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Sep 12, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2016

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance