[Resolved]  HDFC Bank — Rejecting address change request in credit card multiple time

Hi,
I have requested address change request multiple times and sent you the address change request form with aadhar details and may hing signature.

Again it is being rejected saying signature mismatch. Noone contacts me before
rejecting it over such a false excuse.

HDFC should learn how to resolve customer queries from ICICI or that matter any other bank.
To harass customer they do not have any online service to change their address, a person either has to go to branch or mail it to Chennai.

In times of corona wher people are advised to stay home, I needless to go to bank due to this address change request and still it got rejected, I dint have any words to describe how disappointed I am with the service and customer care.
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Aug 7, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 30, 2021
HDFC Bank Customer Care's response
Dear Customer,

we are working on your request and shall respond vide[protected] to your registered email id on July 03, 2021

-Anay
HDFC Bank Customer Assistance
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