[Resolved]  HDFC Bank — related to personal loan

Address:560097

Hi Team,

I have a existing loan # 50469363. I called customer care to ask about foreclosure details and she informed about the top up loan and she guidded me in netbanking about the eligiblity and the emi amount. im not happy with the loan . Kindly cancel the new loan and need the existing loan back as i want to foreclosure it.Kindly cancel this loan of not i have to go to consumer court. Please do solve this issue in priority.
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Oct 2, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 30, 2018
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

-Manoj
HDFC Bank Customer Assistance
Complaint comments 

Comments

i am receiving the confirmation message and mail regarding the loan. I'll not accept this loan. I need this to be retained and need to close this new loan as soon as possible. Its very bad to cheat customers without giving any proper information and crediting the amount without informing the loan amount details.

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