[Resolved] HDFC Bank — Relationship Manager non cooperative behaviour

sulurmani

from Coimbatore, Tamil Nadu

Address:

Coimbatore, Tamil Nadu, 641026

To-day I have visited the Trichy road Branch, Coimbatore of HDFC, where I am having account (Customer ID[protected] and met the Relationship Manager assigned to me as I am being given the status of Imperia customer to enquire about TDS/filing Form-H with regard to the Fixed Deposit dated 1.12.2016. I was just shown a person, who asked me to wait. After wainting for more than 15 minites, on contact, I was asked to wait again. Nett result, I have not obtained the infornation about TDS. Is this the way the RM behaves. Even a regular customer is getting more response and whereas, the Imperia customer is getting this sort of treatment. The horrible experience I had to-day makes me think, why should I be a Imperia Customer. Hence, I want to get away from the catogery of Imperia.

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Mar 13, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, name of the RM, your contact number, Account number and branch address to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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Comments

Abhaya Krishna

from Gohana, Haryana

I have not received any hard copy of statement of credit card although it comes on email properly. Every month I receive a mail that my address could not be traced. This is same address on which cards were delivered.
. Mine address is very simple and every courier person locates it very easily either it for bank statement or for anything else.

Amresh.Biswas

from New Delhi, Delhi

Hi,

Why I have been charged in below TXN without my notice. Could you please let me know at the earliest.

1. DC INTL POS TXN MARKUP+ST[protected] Charged 26.16 Indian Rupee.

Thanks in advance.

Regards,
Pintu Viswas