[Resolved] HDFC Bank — removing recharge option for regalia card

kk_chevuri

from Hyderabad, Telangana

Address:

Bangalore, Karnataka, 560066

I was using hdfc regalia card. I used this card only because of one and only reward feature telephone/dth recharge option.

Hdfc suddenly removed the feature with out informing through email and phone.

When i ask recharge option for existing rewards, hdfc denying the feature.

This is absolute fraud by hdfc, to lure customers and cheat in future.

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Oct 29, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, credit card details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected]in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

Oct 17, 2017

Updated by kk_chevuri I share all details to above email, but still HDFC is not ready to redeem my point for DTH feature.

Oct 17, 2017

Updated by kk_chevuri this service [protected]@hdfcbank.com is absolute fake and useless. HDD is fake bank. Do not put any deposits in this bank. One day they are going to run away with all your money.