[Resolved] HDFC Bank — Renewal premium amount auto debited from my account without information.

sapnabisht

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500090
Website:	www.hdfclife.com

I have taken HDFC LIFE Health assure plan, policy number[protected] on 9.02.2016. My renewal was due on 15.02.2017 and I got letter from HDFC life dated 27.01.2017 for due payment . But without my information the amount of Rs. 31354 was auto debited from my HDFC saving account on 15.02.2017. When checked with HDFC life customer care, I come to know that without my information relationship manager has put auto debit (ECS). Now I want this policy to be discontinue and want refund of latest debited amount of Rs. 31354 immediately.

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Mar 20, 2017

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Feb 16, 2017

HDFC Life Customer Care's response Hi, please write your concern to [protected]@hdfclife.com from your registered Email ID for us to look into it.