HDFC Bank — Re:NOC for Jumbo loan

I took the HDFC INSTA JUMBO loan for 2LAC amount. I made pre closure. on October 2022.

I did not get any loan closure letter/ No dues letter from hdfc bank. I tried number of time contacting hdfc bank through call phone banker & number of email, reminder to hdfc loan department but did not get any response even visited branch but branch people saying that I need to contact customer care only.

Kindly send me the Insta jumbo loan closer latter (No dues letter) ASAP.

Please find attached screenshot for your reference.

Thanks & Regards,
Senthilnathan. P
Insta jumbo loan A/C 47180252