HDFC Bank — Request for remove no debit mark from my savings account/Re-active My account.

Dear Respected Sir/Mam,
I am struggle with my savings account from 28th June to go. I can't make withdrawal From my savings account It's inactive state and no debit mark on my savings account.
I visited multiple time in branch for the issue but bank staff Ignoring to resolve the issue and said same words that our head office done the no debit mark on your account we can't do anything. We can only forward mail once you submitted Gst and trade license. But here is problem I don't have any document such as they needed. I am doing small home business not a registered business. I asked them any alternative methods to resolve my problem they ignoring me.

Today 1/7/23 From hdfc bank OVD verification team comes in my home and verified successfully my home and business as stock point where and what type business I am doing.

But after verification yet not active my account I contact over call to bank for reactivation of my account but they said RBI needed verification that's reason we are verified but no debit issue we can't help you without required documents.

I am really struggle with money my wife she is pregnant and serious patients everyday needed money to check up her condition within next weeks Delivery happening need money for surgery now I am very much suffering with the issue. Hdfc bank verification staff also seen my wife condition when they comes my home for verification. My wife and I Humbly requesting them to resolve immediately my debit not allowed problem from my account.

Please humbly requesting here please Re-active my account please remove No debit please allow me to withdraw money from my Savings account.
If you stay my position you could better understand how I am upset and suffering with money.
My whole balance I kept on hdfc bank for trust and no1 bank purposes without any doubt. But now struggle I say sorry If I done any mistake any suspicious huge business transactions from my savings account ! Please give me one chance. I done mistake without knowing bank savings account rules. Please Reactivate my account please remove no debit mark from my account.

Account Number-[protected]
Ifsc code-HDFC0000848
Name-Swapan Jana
Branch-Contai
Mobile-[protected]
[protected]@gmail.com

Thanks & Regards
Swapan Jana