[Resolved]  HDFC Bank — Request to remove hold amount

Hi,
1. I have a salary account in HDFC bank for last 1 year and few months. But without any information my account has transferred into savings account when every month my salary used to credited in this HDFC bank. So, due to this I have to change my salary account into another bank. My last credited salary in HDFC is April 2023, since I changed my account my may month salary credited in another bank.
2. Every month HDFC used to hold my ammount due to ecs. How much ecs is used to pay to hdfc bank. I already paid 9000 rupees in ecs for previous month now they again charge 4000 rupees. So, I asked them previous week to close my account since hdfc is keeping that amount in hold not paying anywhere. Now after 1 week the amount exceeded to 7000.
It's a humble request from a customer to cooperate with us. Its really difficult to pay[protected] every month only because my amount is getting hold and I am unable to use that ammount anywhere. Kindly release my hold ammount and give any solution to keep my salary account in HDFC bank.
I have already logged a complaint in HDFC portal .
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Jul 24, 2023
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 16, 2023
HDFC Bank Customer Care's response
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance
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