[Resolved] HDFC Bank — request to wave off charges

pikU7

from New Delhi, Delhi

Address:	122002
Website:	www.hdfcbank.com

Hi, i have salary account in hdfc 2 years back when i was working at that time. After that i changed company & they provided other bank account. Recently i changed new company. The new company have using only hdfc salary accounts. But my hdfc exsisted old salary account showing -9000 balance.
The bank converts my salary account converted into savings account & charged monthly.. Now its 9000 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidlines on savings account banks not charge even its negative balance.
I approach branch, but they behaved rudly & refuse to close account.
Plz juistice to me. 9000 is huge amount to me. What is the solution?

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Jan 18, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken up the matter with your branch and will respond to you on your registered email id in 5 working days. The reference number for your query is[protected]

-Manoj
HDFC Bank Customer Assistance

Dec 19, 2017

Updated by pikU7 I visited to branch today which is in DLF phase 1, I am literally disappointed by the branch manager "Ashish" behavior who directly and bluntly denied not to wave off the charges or to close account. paying 9k negative balance will be a big amount for me. I am literally disappointed by the service of HDFC bank. I would request to solve this issue asap.

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Comments

Ichha Digital Arts Vinayak Chavan

from Mumbai, Maharashtra

Very bad service
my account no is [protected]
kalyan w, thane mumbai
I have current account in your bank
I have kyc done 1.5 month ago but my account close last 2 day
no service from bank and call centar
my all transection are stop
no any bank person contat to me befor account close

pikU7's [Complaint's author] reply, Dec 19, 2017

Even I am disappointed by their services.

Prashant19252627

from Patiala, Punjab

Poor HDFC bank employees making up their salary by customers money. Their customer service is more of sales service selling different types of loans instead of solving customer issues. Never follows up back nor reachable.