HDFC Bank — Requested for reissuance of credit card 6 months back..didnt receive it yet...

Suppi

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

The worst customer experience i have ever faced.The people from collection department calls me evry month on time to collect the due amount, but i placed a request long back to reissue my credit card with chip which i didnt receive it till now but paying money to bank every month.The collection dept people speak very rashl and they dont concern about our complaints.Seriously vexed up with the services.And these people demands to pay money though i didnt receive statements of my card.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,
Regret the inconvenience caused. We would require additional details to get this checked from our end . Request you to mail us at [protected]@hdfcbank.com with your application details, complete address as mentioned in the application and contact details .Kindly mention the ref ID TTU[protected] in the subject line of the mail. Will take it up on priority and get back to you .

Manoj
HDFC Bank Customer Assistance