HDFC Bank — requesting a copy of the noc and removal of my name from cibil

Hello
I had sent a mail to [protected]@hdfcbank.com on 30/04/2019. But i haven't recieved any response from the bank
I have also pasted the content of the email below for your reference
The email was sent from the email address ([[protected]@gmail.com])

[protected]
Hello sir
Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card# [protected]
I would also request you to please clear my name from cibil as the full an final payment was successfully closed in a single payment. My details are mentioned below.

Name: jagdish ram
Credit card number : [protected]
Pan # anlpr2281c

Thanking you
Jagdish ram
[protected] (Contact any day)
[protected]@gmail.com
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 03, 2020
HDFC Bank Customer Care's response
Dear Customer,

We wish to inform you that your credit card account number ending with 8879 was permanently closed on 02/05/2018 and for any queries regarding cibil, we request you to provide us with the recent copy of cibil report and the complete issue by clicking on https://bit.ly/2Lzhyn3 to enable us to assist you. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Nadia
HDFC Bank Customer Assistance
Feb 04, 2020
Updated by Rahul arya #acoustic arya
Contact number : [protected]
Mail id : [protected]@gmail.com
Please provide me the NOC credit Card number is [protected]
Complaint comments 

Comments

Hello sir
Please send me a copy of the "no objection certificate" my RC no. is DL8CAU3688 Hyundai motors india Ltd. Creta 1.6 VTVT Auto SX, loan was paid on time please send as early as possible
Thanks & regards
Sunita Ramani
My Email.Id:- [protected]@gmail.com
Contact No.[protected]
Hello sir
Please send me a copy of the "no objection certificate" my RC no. is DL14SC0011 Royal Enfield Thunder Bird T/S SPARK, loan was paid on time please send as early as possible
Thanks & regards
Mohit Ramani
My Email.Id:- [protected]@gmail.com
Contact No.[protected]

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