HDFC Bank — Requesting for noc and cibil update

I have closed my restructuring loan on credit card long back but still its showing as restructured and not yet updated in cibil reports and not yet receive noc.

While converting total balance of credit card amount into emi's they did not tell any thing about impact of restructuring .Now its impacting while getting loans. This is not fair in the customer point of view. While converting emis then only it should tell to the customer that is the responsibility from the bank