[Resolved]  HDFC Bank — resolution of negative account balance

Address:Dewas, Madhya Pradesh, 455001

Hi,
My name is bhaskar dutt
Sharma. I had join a company in indore in year 2016 and that company opened my salary account in hdfc bank and didn't gave any basic terms and conditions of salary account. I left that job after few months because of my personal resion i had never used that account till now. When i checked my account balance it is showing negative 9k approx. I'm totally shock with the negative balance. The hdfc bank refused to open a new bank account as i'm already having it. They have advised me to go to indore and close that account. But it is not possible to again go to their and make this request. I have reached the customer care to close this account but they are asking me to clear the negative balance. It is not possible me to pay this huge amount.
Moreover i have a credit card also which is issued by my previous company with hdfc and i'm still using it.
Can you please suggest me any way that what should i do. Can it be waived, so i can use this account again with my new company or i have to pay the penalty.
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Jul 23, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 17, 2018
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please share your Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance
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