[Resolved] HDFC Bank — return cheque not traceable by bank

Chandrasekar Covalam Ragupathy

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600001

I had presented my party cheque of state bank of india, at my account holding branch (Hdfc bank, 2nd lane beach, parry's corner, chennai-600001, ifsc: hdfc0000166) on 14th dec. 2018.

I have received message from bank this cheque has been dishonoured. I went personally to branch to collect this cheque, but they say it has been sent by courier to my old address, where i had already instructed bank to change to new address, in a banks prescribed form.

Courier man has delivered to old address to somebody without even taking his mobile number. Till now, this cheque is not traceable for which i need to file suit for cheque dishonouring.

I request you to give me reply on this, otherwise i may have to file suit on this branch for their irresponsibility.

I look forward to your immediate action in this regard.

Regards,
R. Chandrasekaran
[protected] /[protected]

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Jan 29, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 29, 2018

HDFC Bank Customer Care's response Dear Customer,

We confirm our branch official Mr. Abhijit Roy has sent you an e-mail to assist you with your query on[protected]: 59. For any further assistance and for all your Banking needs, you may please contact your Branch Manager Mr. Abhijit Roy on [protected]

-Nadia
HDFC Bank Customer Assistance