[Resolved] HDFC Bank — return payment fee is deducted

ArG7

from Ernakulam, Kerala

Address:

Thiruvananthapuram, Kerala, 695581

I have paid my bill amount at 1 PM but autopay was generated before the payment was done by me and after returning the amount of autopay there was a return payment fee is deducted, HDFC bank only write the date not the time of payment should be done, So if I pay the amount and also pay the Return Fee what is benfitting me? So, please explain it me.

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Jul 8, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2019

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Account No./Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance

Jun 08, 2019

Updated by ArG7 Sorry I don't see any reference No. Other than TTU[Protected], so if I send the mail without Ref No. will it be alright?