[Resolved]  HDFC Bank — Reversal and Dispute

Address:	411057
Website:	www.hdfcbank.com

Hello Team,

I had few queries pending with HDFC for a long time.
I demanded resolution/clarification from several representatives, but they either dodged the query or replied that they are not in a position to handle.
I stopped paying seeing this attitude and demanded resolution/clarification.
Collection department was mean and it harassed me several times for payments.
I requested to cancel my membership so that the payable amount doesn't creep-up meanwhile my queries are not resolved. I had to send the diagonally cut card to HDFC head office (as got from Internet) to cancel my membership and also i requested for an amount which i have to pay to get it done with once and for all.
No reply was received from HDFC although the diagonally cut card was received by HDFC according to my courier service provider. All along i received threat mail, threat messages and threat calls.
One representative guided me to the Priority Redressal Department. This department not only took so much time in providing partial resolution but also left few queries unattended.
Now the PriorityRedressal Team directs me to Settlement Team and Settlement Team directs me to the Collection manager who doesn't have any idea of the whole scenario.
I request your intervention at the earliest to resolve this issue amicably.

Card Number: [protected]
Name: Shadab Sidhiqui
DOB:[protected]

Thanks,
Shadab