[Resolved]  HDFC Bank — reversal of charges

Address:Btm layout, Bangalore, Karnataka, 560093

Dear Team

Account Details:-

A/C No :- [protected]
Customer ID:[protected]

I write this mail with great disappoinment and dissatisfaction. I hold an account with HDFC Bank which I do understand I wasn't using it for a couple of months as I was struggling in search of a job. On June 3rd, I had erroneously transferred Rs 18000 to my HDFC account. To my disbelief Rs 8035/- was deducted due to various charges. I was under a shock and immediately tried reaching multiple people including the BM and the call center but was unable to reach any anybody or to any conclusion.

I humbly request you to reverse the charges immediately. I am not in a position, wherein I could loose Rs 8035 for charges. I hope you would understand my situation and would provide me with the requisite support by reversing the charges.

Moreover, I would also start using my HDFC account henceforth as my primary account and also ensure that sufficient balances are maintained in the account month on month.

I once again request you to reverse the charges on an immediate basis as the amount was supposed to be transferred elsewhere for an emergency reason. Kindly do the needful on priority.

Thanks once again and awaiting for the reversal.

Thanks and Regards
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Jul 21, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 18, 2019
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

-Nadia
HDFC Bank Customer Assistance
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