[Resolved] HDFC Bank — reversal of finance charges

Manoj.seema

from Gurgaon, Haryana

Address:

226002

Dear sir/madam
My credit card no. Is ([protected]) for last two month i am paying late fees/finance charge because i could not make payment on time.in september month statement you have charged rs. 11, 611.25 (Eleven thousand six hundred eleven & twenty five paise) as finance charges. Although i had deposited the cheque rs.200000/- (Two lac) on 31st august and it’s clear on 4.9.17 as per bank statement, in the meantime credit card statement is ready that’s why amt. 200000/- is not showing in the statement. Due to short term money problem i could not make payment on time, i request you to revers finance charge rs.11611.25 on september month statement, keeping in mind our long and healthy relation.
Hope you will consider my request in october month statement. I’ll be thankful to you.

Regards
Manoj kumar

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Oct 15, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2017

HDFC Bank Customer Care's response "Dear Customer,

We are fully sensitized to your comments expressed and we confirm that, we had already responded to your e-mail dated September 13, 2017. The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance"