[Resolved] HDFC Bank — reversed / credited amount not received in my account

Bhumitra

from Noida, Uttar Pradesh

Address:

POCKET-4, PHASE1, mayur vihar, New Delhi, Delhi, 110091

I recently made a payment on amazon which i had to cancel due to an error on amazon. I made the payment using my hdfc debit card. Amazon immediately returned the money and 3 hrs later hdfc sent me a mesg that the same amount has been reversed by amazon. It has been over 30 hours and the amount hasn't been reflected in my account. I called the hdfc call centre and also sent an email which hasn't yet been replied to.

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Aug 5, 2019

Complaint marked as Resolved

The money was refunded, thanks to this forum.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2019

HDFC Bank Customer Care's response Dear Customer,

We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, date & amount of transaction and the reference id TW[protected]. A bank representative shall contact you as soon as we receive this information. We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

-Nadia
HDFC Bank Customer Assistance