[Resolved] HDFC Bank — rs 5,015 deducted - inter-brn cash chg incl gst 040219

shashvatdixit

from Delhi, Delhi

Address:

New Delhi, Delhi, 110057

Rs 5, 015 have been debited from my account. The message read "INTER-BRN CASH CHG INCL GST 040219". This is not acceptable, I had no prior intimation of these charges.

Request you to please follow up and check why this amount was debited. I would like to highlight here that these charges should only be levied after conveying the reason for the charges to the bank account holder.

Shashvat Dixit - Bank Account Number - xxxxxxxxxx9491
Mobile Number - [protected]
HDFC Bank, Vasant Vihar Branch

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Mar 15, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2019

HDFC Bank Customer Care's response Dear Customer,

Kindly note that cash transactions at home branch is charged as below. 2 lakh ---Free per month per account. Above 2 lakh---Rs.5/- per thousand or part thereof, subject to a minimum of Rs.150/-(plus taxes as applicable) Kindly refer below URL for details on charges applicable. https://bit.ly/2AVksOb

-Zubin
HDFC Bank Customer Assistance