[Resolved] HDFC Bank — rtn charges | |
On 8th may 2020, i have charged for emi rtn charges of 236 whereas i have completed paying my loan balance the only thing i didn't pay is the credit card due balance and that is also because this time a got a message as the minimum due balance is 0 (Zero), this account is my salary account so it should not charge me any other charges, my only concern is in this hard times if banks are also doing like this then for normal civilians it's very hard surviving in this pandemic. Thank you Was this information helpful? | |
Aug 19, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support May 14, 2020 HDFC Bank Customer Care's response Dear Customer, The minimum amount as 0 indicates that there is no minimum payment expectation as part of the RBI moratorium. If you do not wish to avail of the moratorium, please pay the Total Amount Due as scheduled. If you wish to pay lesser than the Total Due or defer payment you may do so as well. Please bear in mind that there will be an interest implication after the moratorium. For further information, please refer to the FAQs by clicking this link: https://bit.ly/3aB0TYT -Zubin HDFC Bank Customer Assistance | |
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