[Resolved] HDFC Bank — rtn charges on my account

Jai32700

Address:

560016

I am getting rtn charges on my account where in i am paying my loan on time. This is fraud and the bank needs to pay back. My account number is [protected]. They are not supposed to charge anything from user without prior approval. Having balance in account does not mean that the bank can take it when ever they feel like.

I would suggest not to go with this bank anymore

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May 11, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 09, 2019

HDFC Bank Customer Care's response Dear Customer,

We have checked our records and confirm that the charge of Rs. 200.00 levied to your account on pertains to charges on loan EMI return. Please note that EMI return is charged at Rs 200/- ( inclusive of taxes )per instance. Kindly refer our website: www.hdfcbank.com for the schedule of fees and charges applicable.

-Nadia
HDFC Bank Customer Assistance