[Resolved]  HDFC Bank — rude and abusive behavior of employee for not taking the policy

Address:New Delhi, Delhi

I had received call from m/s. Nisha yadav regarding classic assure plus policy. I decide to take it up but needed some time to recheck with the benefits offered. But she is so impatient that she called me from multiple nos ([protected]) whole day n night and when i refused to take it then she started misbehaving saying i have wasted her time. Sending me abusive messages and mentally harrasing me.
Kindly teach your employees how to behave in case customer is not satisfied enough to take up the policy.
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Mar 31, 2019
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
Verified Support
Feb 28, 2019
HDFC Life Customer Care's response
Hi, kindly inform to the customer to write us at [protected]@hdfclife.com to address the concern.
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