HDFC Bank — rude behaviour of employee(hdfc , chetek circle , udaipur)

Address:

Udaipur, Rajasthan, 313001

This complaint regards to convey my grievance related to the disappointing attitude of few of the staff members of HDFC bank, Chetak Circle, Udaipur(Rajasthan).
My name is Bibin Babu Skaria. i reside in Ernakulam(Kerala). My father owns a business "Eternal Stones Pvt. Ltd.", which is also officially located at Udaipur itself. My father wants to open a current account and one the staff members, "Nilesh Agarwal", agreed initially, asking for a few formalities, including inspection of the office. The office is basically located in home, the legal permit LOGO and Other bank(SBI) current account as well as statement are already there as proofs.
This person refused for further proceeding claiming that the office is not allowed to be open in a residential locality and in one's home, despite the fact that there is no such kind of rule for traders. The person provided negative reviews because of which the HDFC authorities situated in Ernakulam are being helpless.
I hope that you understand my situation and take strict action againt this person ("Nilesh Agarwal, Chetak circle HDFC branch."). I anticipate that HDFC will go through my words and I will be therefore, waiting for a reply within less than a week. if not, i will assume that the bank and its staff are not reliable, forcing me to shutdown the account, once and for all.
- date of the incident : 15 feb 2018