[Resolved]  HDFC Bank — salary account blocked. worst service ever used

Address:

Ghorpadi, Pune, Maharashtra, 411001

I had opened a salary account with hdfc in the month of feb. I had informed the bank representative to update my office address for correspondence as i stay in army area and welcome kit won't be delivered. When i called him he said by mistake he had updated my home address for correspondence and i got an email in the month of march that my account is blocked due to welcome kit returned. Bank representative called me and asked to visit branch and collect the welcome kit as account is blocked. I visited branch but they informed me that they will call me once they get the welcome kit. After a week again i visited branch as i did not receive any call from them. They asked me to contact the representative who opened the account and inform him to change the address. I called the representative but he asked me for a letter from hr if office address needs to be updated. I provide the letter. Again he asked me to visit branch and submit the letter. I told him that i would not be able to visit branch as m doing an early morning shift. But still address is not changed and today is my salary day. Kindly change the address on immediate basis.