[Resolved]  HDFC Bank — salary account change in saving account without any information

Address:Chandigarh, Punjab, 160101

Dear sir,

My self rajan thakur and my hdfc salary account no is [protected] (In hdfc bank) was created in my first company on the date of[protected], once i left the company and joined somewhere else i had to open another salary account. Now my hdfc salary account has been converted to savings account (Without informing me or warning me).

Now iam receiving non maintenance messages in every month, i had visit the account branch and raised a request to close my account as i did not want to use the account and they did say that we are not able to close the account because your account balance is negative. Firstly pay that amount after that we will close your account.

Iam not using my account from last 2-3 years and no body informed me that salary account is converted into saving account.

Can you please help me regarding this.
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Feb 19, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 17, 2018
HDFC Bank Customer Care's response
Dear Customer,

We have received your e-mail with reference number[protected]. You may contact Ms. Preeti Budhiraja on [protected] for assistance.

-Bejoy
HDFC Bank Customer Assistance
Jan 17, 2018
Updated by Rajanjamwal
Dear Sir,

Can you please share her number or tell to her call me on [protected].
Complaint comments 

Comments

This Edukondalu,
iam unable to login my net banking
I called to customer care not connected to customer care,
This very warast bank in my service

My num is [protected]
Sir my custmer id is 25910906 my name is navneet mahajan from gurdaspur
sir i went to ur bank branch at gurdaspur six or seveen time but bank imployers
said rudlly that they dont know how to cancel lion on fix diposit i have 2 fixdiposit on your bank sir plz cancel my lion on my FD

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