[Resolved] HDFC Bank — salary account converted to savings account without informing to customer & resulted in -2500 negative balance

syamprasadbvc552

from Vijayawada, Andhra Pradesh

Address:

Krishna, Andhra Pradesh, 521108

I have opened salary account with hdfc during 2011, i gave changed job by 2014 and continue with different account. Suddenly when i check last week account having negative balance of 2500. I went to nearest branch to request to make balance to zero as i am not communicated with these changes.

Its very disappointing, i will never think of hdfc bank again, there were other private banks which were not imposing any charges eben though minimum balance in account not considered. I will go with them.

Could someone please help me to resolve this issue with hdfc bank?

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Jan 5, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 27, 2018

HDFC Bank Customer Care's response Dear Customer,

We're sorry to hear that. Please share your Account No. with registered contact info & complete issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance