[Resolved] HDFC Bank — salary account negative balance

Gaurav Borole

from Chinchwad, Maharashtra

Address:

Pune, Maharashtra

Hi, i have salary account in hdfc near about 6-7 years back when i was working at that time. After that i changed company & they provided other bank account. Recently i changed new company. My hdfc existed old salary account showing -9276.79 balance.
The bank converts my salary account converted into savings account & charged monthly.. Now its -9276.79 negative balance. Without my permission how can the bank convert my salary account into savings account?

Even they are not intimated verbally... According to rbi guidlines on savings account banks not charge even its negative balance.
I approach branch, but they behaved rudly & refuse to close account. If you call customer care they never get back to us with solution.
Please justice to me. 9000 is huge amount to me. What is the solution?
What is the action will take against this bank.

Bank details:
Branch code: 000149
Plot no. 14, mayur colony, opposite jog high school,, kothrud, pune - 411029, maharashtra

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Mar 16, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 11, 2019

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

-Anay
HDFC Bank Customer Assistance

Jul 10, 2019

Updated by Gaurav Borole Thank you www.consumercomplaints.in for looking into it!

I received call from HDFC. Lady who was on the call were very rude. They just asked me to visit branch and didn't talk anything about closing an account as it is inactive around last 1year. Until and unless bank give us proper updates, I can't visit bank for further process to close account. Bank is far away from my Home, so i dont want to visit bank again and again.

Problem is not resolved yet