[Resolved] HDFC Bank — salary account turned to saving and now balance is negative

Sneha92567

from Bengaluru, Karnataka

Address:

560037

I had hdf salary account however after changing my job 2yr back i stoped using my hdfc account...
I recently got updated that they have charged me -9000 in my account since they changed it to saving.
No prior communication was made. It's h huge chunk of money and i m not able to pay it due to my financial condition.
I did checked online that rbi has passed rule that bank are not supposed to do it.
But m sure where to file a complaints or contact to get this waived off from my account so i can close it as it severely effecting my credit score

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Jan 7, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2019

HDFC Bank Customer Care's response Dear Customer,

We would like to inform you that there is an outstanding charge [AMB, Insta alert etc...] on your account to be recovered. Hence we request you to maintain a sufficient balance in your savings account or transfer the same so that the charges can be recovered. For further assistance on your outstanding charges, we request you to visit your account branch.

-Nadia
HDFC Bank Customer Assistance