[Resolved] HDFC Bank — Salary cum Saving A/c issue | |||
A/C Status: Deactive Issue: All of a sudden a/c got deactivated all of a sudden without prior notification. Upon chasing the bank several times, i was advised to resubmit the KYC form which I did. However, till date it has not been updated. Upon visiting the branch, I'm getting a run around to visit to Brach A to B & from B to C and so on. I've not paid my house rent and i'm not able to do anything. My money is with the bank and i'm unable to do any transaction. In order to do a followup, i've written an email also to [protected]@hdfcbank.com. I got an auto reply but no one has bothered to call me back to check my issue. Infact the customer care number: [protected] is good for nothing. You'll hardly be able to get through to a Customer Care Representative. I'm wrtting this formal complaint here because you guys are my last hope, else I myself don't know what would happen. This problem has created issues pertaining to my health. My blood pressure has gone down and my health is going down. I don't have money to even buy medicines. Friends can not always help me by lending money. Please treat this as urgent with high importance. Regards, Himani A\C No.- [protected] Was this information helpful? | |||
Apr 23, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Mar 22, 2017 HDFC Bank Customer Care's response Dear Himani, We have responded to your e-mail on March 22, 2017 with reference number[protected]. Please write back for further assistance. -Anay HDFC Bank Customer Assistance | |||
1 Comment | |||
Comments
Res, i have submitted the salary account form of t&m service code no.165. I have submitted form in last month feb. But the bank staff are not responding as expected. I visit the bank after every 2 days but the bank staff are giving excuses after submitting the whole document with letter of t&m service ltd. So i am expecting the better feedback.
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