HDFC Bank — sales team give wrong information about rate of interest

Address:10030

On 13 dec mr biren come to office with loan form. Before that we have telephonic conversation about balance transfer roi and fix for 2 yrs.in form clear mention rate of interest 8.80%for 2 yrs fix. He ask for cheque 11800/- he told when your form and term condition is approved then cheque should be debit from your account and its adjust with your interest. But cheque clear 21 dec before i get loan approved letter. Through whatsapp i ask mr birn he told how its possible give some time. After he advice to stop cheque. Send mail to refund to customer care. But any how i manage. Same day when i tell mr biren cheque is debit and not get mail he send mail roi8. 80%fix for 2 yrs. When i reply om mail any term and condition is their that change roi and yrs. He call "mei sambal lunga" on 24 dec when i ask again about bt he reply soon.

Then he not pick call. No even reply.

On 5 jan i call not pick then again whataap inquiry about progress no reply

On 6 i call that loan pass not according to what mr biren commented again yesa kaisa ho gaya aap detail bheaj mei abhi karwata hu. From 7 jan he completely ignore my call.
Then bank manager mr vaibhav tiwari come on front. Tell 1 week mei ho jayaga"after that he also ignore call"
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