[Resolved]  HDFC Bank — Savings account debit not allowed issue on Withdrawal money

Address:contai

Dear Respected Sir/Mam.
I am swapan jana written here about my issue account frozen/Inactive.
Today Morning I trying to withdraw money from my savings account but it's getting error after contacting phone banking customer support they inform that your account debit Inactive status. I am struggle now for financial problem need money urgently.

I can't understand what is and why my account unfortunately Debit not allowed marked?
Please Allow me to withdraw money from my account immediately here below account details.

Account Number [protected]
Ifsc code HDFC0000848
Branch Contai West Bengal
Mobile number [protected]
Email [protected]@gmail.com

I already visited today nearly our branch for this their staff Ignoring my issue and said We are not marked this .Our head office has been marked this so we are not responsible. And one more things I am doing small home business not a registered business cause I belongs from nuclear family. Bank staff asking We need gst and trade license then we will be sending mail to our head office then only problem can solve. So now I am big trouble how I can get the documents and what I do now? My wife is pregnant after few days need surgery need money my all savings are on hdfc bank which is Debit not allowed currently. Sir please solve this Immediately. If you stay my position you could understood how I am upset and struggle with the issue today morning to go. Please do resolved my Debit not allowed from Savings account immediately. The whole available fund I have taken loan from online application you can check my cibil you could find out still default also I have taken loan from nearest our area from a person. Please resolved my issue as soon as possible.
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Aug 28, 2023
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 26, 2023
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. We wish to inform you that our team has responded to your email on July 24, 2023 vide email Interaction ID[protected]. We request you to kindly refer & reply on the same email in case of further assistance/clarification. Assuring you the best of our services at all times. -Ajay, Service Manager
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