[Resolved] HDFC Bank Securities — kyc documents submitted hdfc securities harassment continues

ajayl0708

from Mumbai, Maharashtra

Address:

411057

I have submitted my kyc on 12 june'18 and still my account no 260487 is suspended. When contacted the call center they say they haven't received ckyc and when contact nigdi hdfc securties branch they say have couriered my kyc details to mumbai. The entire hdfc process of kyc is harassement to me and i'm suffering as my account is suspended.
Request rbi to take note on kyc harassment and also lack of providing information to customer

Regards

Ajay r l

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Sep 3, 2018

Complaint marked as Resolved

HDFC Securities customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2018

HDFC Securities Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused to you in this regard.

We understand that you have coordinated with our customer care for your ckyc and account activation status.

Regards
Customer Care
HDFC Securities Ltd