HDFC Bank Securities — Unable to connect hdfc securities trading website today 03 sep 16

Address:110023
Website:HDFC SECURITIES

Sir,
It is unfortunate to receive such message from HDFC SEC that

Dear Customer,

Due to power outage at our data center we are having an unforeseen situation wherein, we are unable to take your orders. We expect to resolve the issue soon. Inconvenience caused is highly regretted.

I am unable to connect today 02/09/2016 HDFC sec website from 13:50 to till 1530 hrs in during trading hour. At the same time i was unable to place the order to staff in Mumbai office by calling. If you are unable to restore the system during trading hour then what about your alternate arrangement.

it means lot of things are running behind the curtain. how can you be so insensible to trader. I was having two positions i f&O and unable to decide what to do.

It is clearly understood that you are part of a foul play and playing with customer, thus a question of loss of confidence in your ability to perform.

CAN YOU ANSWER, WHO IS RESPONSIBLE FOR unmanageable LOSS BECAUSE OF YOUR FAILURE TO PERFORM?

JAYVEER
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Comments

I am the victim too, unable to buyback my shares that I short sell. If a server is down than what happen to the backup server. I believe they should have. I have lodged complained in SEBI website.

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