[Resolved]  HDFC Bank Securities — unknown charges being deducted from my account

Address:

32/1 HANS ENCLAVE MASJIDWALI GALI, NEAR RAJIV CHOWK GURGAON, 122001

I have a demat account with hdfc. I have just made trading of only 10000 rs. For the first time and i am being charged a fee of 6000 which was not told to me. The message that i received was something like this, " inr 6136.55 debited from a/c xx8349 on 01-nov-19. Info: net pi to hsl sec a/c 3136144-[protected]. Avl bal:inr 51.91. Very disappointed with this. All of a sudden the charges are being deducted from the and no action is being taken. The bank staff asks us to contact the helpline number, which is useless. The executives have least knowledge about the product. Fed up and feeling helpless.