[Resolved]  HDFC Bank — Service related

Address:

New Delhi, Delhi, 110074

I requested for a cheque book on mid of March and on the same day submitted form for 2SIPs with the HDFC Chattarpur branch. But aft a month I went the bank for a loan of 4L. I came to know that no sip was started yet. When I asked the person about it, he responded ok sir I will do today. The SIP got started on starting of May.

On 5th May 2017, My loan with the same branch got approved with the same address.
But when I enquired abt cheque book. I came to know that my cheque has been returned and it get locked due to person not staying on the given address.
On regularly following on the bank and phone banking officer my cheque book finally get delivered to the branch.
Again when I went to take my cheque book, the receiver on bank behalf said he can't gave the cheque book to me now as the server is not working. I requested him to verify each and every document and hand over the book to me but he said No.
I went to seek help with the manager but the manager went for puja at 12pm.
This was a case I need to highlight.
I appreciate the help of a female employee of the same branch and the sale person of loan Manish. I also thankfully to Phone banking officer Nikhil.