[Resolved] HDFC Bank — services not activated in three months
In his current account no. [protected] i made a fdr of rs.1 lakh through my personal account no.[protected] on 28th nov-2018 and asked the concerned person to link the fdr with the current account for overdraft against fdr,
Inspite of repeated form being submitted and reminders sent the same was not done till today -29th january-2019, in almost three months, does this update required so much time?
Another form was submitted for number of times for the addition of authorized signatory in the same account and that is also not update till now in the same three months time
Is this also a so much time consuming job, do you require permission from any foreign planet for these issues,
Due to the assuming these features being activated, we had to face so many cheques being bounced and had a face a goodwill being tarnished and paid lot of money as cheque return charged to the creditors.
I wish to know why these featured were not activated and if not possible, i will be taking a urgent step to start banking with some real professional bank, who understand the requirements and activate the services in days not in years,
Staff keeps running for making rd and investments in mf and schemes with attractive commission payable but do not bother for other issues related to customers,
If it all remains as this.in such a horrible scenario how the clients can continue with such banking system and such banks?
Currently i am running 10+ savings accounts, fdr for more than 1 crores and 7+ current account, car finance with your bank, but i think now we have to review our banking and shift the total business to other bank, we are in aile of banks in our vicinity, there are 20+ banks in the are and all are hunting to get the business over a call,
Hope this nail is last and if not resolved i will be writing for transfer of funds of all accounts.
Anmol gupta / sushil kumar gupta
Complaint marked as Resolved Mar 2, 2019
[Jan 30, 2019] HDFC Bank customer support has been notified about the posted complaint.
Verified SupportHDFC Bank Customer Care's response Jan 30, 2019 Dear Customer,
Kindly write to [protected]@hdfcbank.com mentioning the correct account numbers and complete branch address (from below URL) where the request was submitted to enable us to check and assist you further. https://bit.ly/2Hqff0y Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.
HDFC Bank Customer Assistance
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