HDFC Bank — settlement amount pending

Address:

560078

I had surrendered my hdfclife policy 15882646 on 27th feb. Amount is yet to get credited despite submitting all paper work and 14 days being passed (By hdfc life's own t&c). Despite repeat personal visits to branch, complaints on twitter - standard answer - "due to technical reasons, your settlement is on hold". Extremely poor customer responsiveness and pathetic service.